Knowledge Base Videos

Your knowledge base already has the answer. Give it a format people can see.

The article is correct. The screenshots are current. The steps are documented. But some workflows are simply easier to understand when the reader can watch the sequence happen. Velo turns selected knowledge articles into video without asking your team to author and maintain a second version from scratch.

Turn an article into video See how it works

A second format can quietly become a second source of truth.

A team converts useful articles into video, then the product changes. The article gets updated because it is part of the documentation workflow, but the video sits untouched because remaking it means reopening a separate script, recording, edit, and review cycle.

Usual Way

  1. 01 Article updated
  2. 02 Video stays old
  3. 03 User sees conflict
  4. 04 Team tracks two queues

The problem is not creating the first video.

It is keeping both formats aligned six updates later.

With Velo

  1. 01 Knowledge article
  2. 02 Video companion
  3. 03 Source changes
  4. 04 Regenerate companion

Keep the written knowledge central and treat video as another expression of the same source.

Start from the article your team already maintains.

Use the knowledge your team already maintains to add visual guidance without creating another source of truth.

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  1. 01

    Choose the right article

    Choose the article where visual demonstration would remove effort for the reader.

  2. 02

    Use existing knowledge

    Use the article, screenshots, linked product context, or supporting assets as the grounding source.

  3. 03

    Turn it into a walkthrough

    Review the video narrative for sequence and clarity while preserving the same answer.

  4. 04

    Keep both in sync

    Embed or link the video alongside the article and regenerate it when the underlying knowledge changes.

Your best articles already have the script.

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Not every article needs video. The right ones make readers translate text into actions.

Use the format selectively, based on the shape of the knowledge.

  • Setup guides

    Show the full sequence when screenshots turn the article into a long scroll.

  • Configuration articles

    Demonstrate the correct state instead of describing menus and toggles.

  • Multi-step workflows

    Help readers understand where one action ends and the next begins.

  • Migration or integration guides

    Show the handoff between systems where users lose context.

  • High-volume articles

    Add a visual path to knowledge that already attracts repeated attention.

Keep video inside the documentation system you already trust.

The knowledge team should not need a parallel publishing model to support another format.

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  • Built from your knowledge base

    Start from help-center articles, internal docs, knowledge platforms, PDFs, or connected sources.

  • One standard across teams

    Use the same terminology and brand treatment across videos created by different teams.

  • Lives with the article

    Embed or link the visual companion where the article already lives.

Start with the ten articles where text is working hardest.

See full pricing

Free

For exploring Velo with your own unique context

$0

per month

  • 15 Velo minutes/month
  • 1 Seat
  • 1 Voice clone
  • 1 Avatar video/month
Try for Free
Recommended

Pro

For founders, sellers, PMMs, and operators making weekly work videos.

$41

per month

  • 60 Velo minutes/month
  • 1 Seat
  • 3 Voice clones
  • 1 Avatar
Get Pro

Ultra

For teams that need higher-volume video output and shared creation.

$200

per month

  • 600 Velo minutes/month
  • 3 Seat included
  • Unlimited voice clones
  • 3 Avatar
Get Ultra

Enterprise

For companies deploying governed video output across teams, workflows, and agents.

Contact Sales
  • Custom Velo minutes
  • Custom seats
  • Custom avatars and voice clones
  • Custom integrations

Everything in Ultra, plus

SSO and SAML SCIM RBAC Advanced access controls Content governance Shared libraries API and SDK Private and public share pages Data residency SCORM export Workflow triggered videos

FAQs

Try for Free

No. Prioritize content where users need to follow a sequence, navigate UI, compare states, or understand a physical workflow.

No. The written knowledge can remain the source while video becomes a companion format.

Update the grounding source and regenerate the video companion.

Yes. Use the article and supporting context as the source.

Yes. A strong article-level video can be embedded and reused wherever the same answer is needed.

Knowledge Base Videos focuses on creating and maintaining a companion format. Help Center Videos focuses on task completion during self-service.

Give the article another way to teach without giving your team another library to maintain.

Start from the written knowledge you already trust and turn it into a visual companion in Velo.

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