Turn the help articles you already have into video.
Point Velo at an existing article or how-to guide and it becomes a short, clear instructional video - no rewriting, no filming.
Turn your help articles into knowledge base videos customers can follow.
Velo turns the articles you’ve already written, or a screen recording, into clear how-to videos for your knowledge base - narrated in your own voice, with the written documentation kept in sync, in any language.
A help center people actually use, not skip
Every video comes with written documentation, in sync.
Customers who’d rather read get the guide; those who’d rather watch get the video - both from one recording, both kept current.
Keep your knowledge base current when the UI changes.
Edit the script and regenerate, so your how-to videos never show last quarter’s interface.
Self-service in every language.
Re-voiced and captioned in multiple languages, in your own voice, so customers worldwide can help themselves.
Drop a video into any help center or ticket.
Embed a branded video in your existing knowledge base, docs, or a reply - wherever customers look for answers.
Industry-reported
When customers can’t quickly find or follow an answer, they don’t push through a wall of text - they open a ticket. A short how-to video shows exactly what to do, and is harder to misread than a paragraph.
How to make a knowledge base video
Four steps. An instructional video.
Start from your help content
Import an existing article or how-to guide, record the workflow, or type the steps.
Make it sound like you
Clone your voice once with VeloTwin; every video is narrated in your voice, no filming and no stock presenter.
Let Velo produce it
Clean steps, steadied cursor, zoom on the key action, captions, and brand styling automatically - plus written video documentation kept in sync.
Publish it to your knowledge base
Embed it in your help center, link it in a ticket, or share a branded link - in every language your customers speak.
A video for every help-center answer
Getting-started guides Feature how-tos Troubleshooting & FAQs Setup & integrations Release & what’s-new Account & billing help
Why support and knowledge teams make Velo their knowledge-base layer
From the help articles you already have
Written documentation with every video
Easy to keep current
Self-service in every language
Your voice, not a stock presenter
Embeds in the help center you already use
I tried Velo today after wasting hours re-recording a 5-minute video message. The video message shouldn’t be harder than building the product.
Knowledge base video FAQ
A short how-to or instructional video in your help center that shows customers how to do something - instead of, or alongside, a text article.
Yes. Point Velo at an article or how-to guide and it generates a narrated instructional video from it.
Yes. Every video comes with a written version, and editing one keeps the other in sync.
Yes. Edit the script and regenerate, so your help videos never show an outdated interface.
Yes. Velo re-voices each video and translates captions and on-screen text, in your own cloned voice.
Velo creates the videos and written documentation; you embed them in the help center or knowledge base you already use.
No. Velo narrates in your cloned voice from a recording, a script, or an article.
Better self-service - findable, followable, current content - helps customers resolve more on their own before they reach support. And analytics show which answers get watched and where people drop off, so you can fix the gaps.
Yes - voice narration is free and you can start without a credit card.