How an enterprise software vendor cut security review turnaround by getting the product in front of reviewers without another call.
An enterprise software vendor selling into large IT organizations regularly hit a wall in the sales cycle: the security and IT review stage, where the reviewer evaluating the product had never actually seen it work and needed a dedicated solutions engineering call to walk through it. Scheduling that call with a busy technical reviewer routinely added two to three weeks to deals that were otherwise ready to close, and solutions engineers spent a disproportionate share of their week repeating the same technical walkthrough for different accounts.
The team connected Velo to their Jira release notes and product documentation. Solutions engineering now sends a recorded, narrated technical walkthrough directly to security and IT reviewers the moment a deal enters that stage, instead of waiting for a live call. Reviewers who watch on their own schedule respond with questions faster than they scheduled the original call, and the video updates automatically when the underlying release changes.
- Industry
- Enterprise software, IT & security tooling
- Company size
- ~600 employees, mid-market to enterprise
- Plan
- Velo Enterprise, org-wide rollout
- Primary use case
- Security review & technical stakeholder enablement
-
2 weeks faster
Average time to close security and IT review
-
30% less SE time
Spent on repeat technical walkthrough calls
-
2x more accounts covered
By the same solutions engineering team