How a 600-person company discovered one new hire was creating work for five existing employees
The challenge
One new hire was quietly creating work for five existing employees. HR, IT, managers, and teammates kept repeating the same explanations, while the calendar cost of onboarding stayed spread across the company.
The approach
Velo captured those recurring explanations once and turned them into a reusable onboarding journey. New hires could learn the basics from day one while live time stayed focused on people, context, and role-specific questions.