One onboarding video per customer - not one for everyone.
Tailor it to that account’s plan, use case, and setup. Each one takes minutes to make, so every customer gets a walkthrough built for them, not a generic product tour.
Give every customer their own onboarding video.
A walkthrough tailored to each account’s plan, use case, and setup - built from a recording, a script, or your existing docs, narrated in your own voice, in any language.
A personal onboarding for every customer, at scale
Get new users to their first win, faster.
Show the exact first workflow that delivers value for that customer, so they start using the product instead of drifting off after signup.
Record your kickoff once, then tailor it per account.
Start from one base walkthrough and adjust it for each customer - instead of running the same setup call over and over.
Build onboarding videos from docs you already have.
Point Velo at your help articles or import your knowledge base and it turns them into narrated videos - or just type the steps yourself.
Onboard every customer in their own language.
Velo re-voices the same video in multiple languages, in your cloned voice, so each account gets a native walkthrough - no reshoot.
Industry-reported
Most new customers won’t read a setup guide or sit through a long kickoff call - but they’ll watch a two-minute video that shows them exactly what to do in their account.
How to make an onboarding video
Four steps. A tailored onboarding video ready.
Start from whatever you’ve got
Record the walkthrough, type the steps, or import your onboarding docs.
Make it sound like you
Clone your voice once with VeloTwin and pick a persona; every video is narrated in your voice, no filming.
Tailor it to the customer
Adjust the script for that account’s use case, setup, or name and regenerate in minutes - Velo redoes the cursor, captions, zoom, and brand styling automatically.
Put it where onboarding happens
In-app, in the welcome email, or as the kickoff that used to be a call - with a written getting-started guide attached, in every language.
A video for every onboarding moment
Welcome & kickoff First-workflow walkthrough Account-specific onboarding Plan / use-case paths Seat rollout & adoption Localized global onboarding
Why customer success and onboarding teams make Velo their onboarding layer
A personal onboarding video for every customer
Get users to first value faster
Record once, tailor per account
Build from docs you already have
A written getting-started guide with every video
Onboarding in every language
Within minutes I had a polished video with smooth animations and a really solid result - and I’m not experienced in video editing.
Onboarding video FAQ
A short video that walks a new customer through getting started - setup, their first workflow, and how to get value - instead of a long PDF or a string of setup emails.
Yes. Tailor a version to each account’s plan, use case, or setup. Each one takes minutes to make, so personal onboarding scales to every customer - not just your biggest accounts.
No. Start from one base walkthrough and adjust the script per account, then regenerate - Velo handles the editing, captions, and branding each time.
Yes. Point Velo at a getting-started article or import your help center and it generates a narrated onboarding video from what you’ve already written.
Yes. Type or describe the steps and Velo turns your text into a fully narrated video in your cloned voice - no webcam, no live take.
Yes. Velo re-voices the video - plus captions and on-screen text - in multiple languages, in your own cloned voice.
No. Edit the base script and regenerate your tailored and translated versions - no re-recording the whole library.
Anywhere. Embed them in-product, link them in a welcome email, or share a branded link.
Yes - voice narration is free and you can start without a credit card.